Tidemark Community

Streamline Processes and Foster Greater Communication


 

Unified Customer Platform

  • One platform that offers a 360 degree view of all your activities
  • A single integrated solution capturing all interactions between you and Tidemark from initial contact through implementation

 

Case Management

  • Rich user experience
  • New intelligent forms enable context driven fields to drive better usability and data quality
  • Dynamic case routing to skilled resources for quick resolution

 

Drive Successful Outcomes

  • Manage cases more effectively by engaging with all Tidemark teams and certified partners
  • Resolve defects with customer advocacy
  • Leverage real-time defect tracking and updates with Tidemark Engineering

 

Gateway to Self-Reliance

  • Utilize a single platform to connect with the community
  • Connect with other users, compare ideas, and ask questions
  • Find what you're looking for with help.tidemark.com

 

Tidemark Community Ideas

  • Share your ideas with the community
  • Weigh in on the ideas of other community members
  • Vote and promote your favorite ideas
  • Influence our product direction and roadmap